This are troubleshooting tips for some phones that issues are known about.
SamsungSAMSUNG GALAXY S3 Promgraming
1. In dialer enter *#22745927 2. Enable Hidden menu. Exit back to dialer 3. In dialer enter **772 4. Select Edit option in the NAM Info screen 5. Enter phone number in the MDN field. 6. Enter MIN in the MSID field. 7. Press back key. Select Done. Device will reset. Samsung Freeform 2 If the phone is not letting the customer do anything due to full memory. Customer will have to add Metro BackUp if they want their contacts backed up. Press 14735913580 then 185. Reprogram Phone. LGLG Esteem 4G
If you get an esteem that is in test mode, this is the tutorial to get it working again. You can check if its in test mode by:
Note: this is a very long and difficult tutorial but if that is the issue with the esteem, this is the only way to get it to work, since the phone is not available for FRU exchange. bit.ly/PSLdph |
HuaweiHuawei M735
If customer is trying to push one thing on the screen and it pushes another. Go to settings - display - calibrate screen HTCHTC Wildfire S
If customer is having issues with full memory. This is a known issue since phone comes with low internal memory. Ordering a FRU phone will not fix the issue. Suggestions: Setting - Applications - Manage App - Clear data on all apps that have been downloaded. |